Pet Services
If your pet is experiencing any of the following, they may require emergency care:
- Pet is non-responsive or paralyzed
- Pet is having difficulty breathing, breathing heavily, or wheezing
- Inability to urinate, or difficulty urinating
- Gums are pale, bluish, or greying
- Vomiting, diarrhea, or loss of appetite for 12+ hours
- Disoriented or experiencing seizures
- Diabetes-Related Issues
- The pet’s abdomen seems bloated and hard to the touch
There are many other reasons your pet may require emergency care.
Use our guide below or give us a call: 585-775-0020
How Our Hospital Works
Please call before arrival, if possible. Speaking with our trained staff first will allow us to begin assessing your pet’s condition and prepare for their arrival.
If we are unable to answer the phone, we may not have the space or staffing to assist. Unfortunately, due to high demand for emergency vet care, we may not be able to see your pet. In these cases, please reach out to an emergency facility below, or call us back in a few minutes.
Like a human ER, we triage patients to provide care to those who need it most first.
Emergency Services
We provide 24/7, 365 emergency vet services including holidays.
Medical Services
We are equipped to handle a wide variety of medical conditions and emergencies.
Surgical Services
We perform many types of soft tissue surgeries at our clinic.
